Questions

• If you are registered at the local municipality you will have to pay water and trash disposal taxes. These are personal taxes, so you will have to pay them yourself. They are usually around € 500 per household per year combined. For more information regarding this visit the municipality’s website.
• If you reside less than a year in Rotterdam, you still will be charged for a whole taxable year. It is possible to request a refund from the municipality for the months that you have not resided in Rotterdam.

If you let us know 3-1 month before you intend to move out that is possible.

The contract can not be ended prematurely from our side unless there is a breach of contract.

Extension of a temporary contract is not possible. You are welcome to extend your stay in any of our other apartments.

We always require your identification documents. If you are an expat, then a statement of employment and your last three salary slip will be required. As a non-working student, we require a guarantor form.

Most of our apartments are created to be suitable for for expats or students. However, we also often offer apartments suitable for families. Please do not refrain from contacting us. 

In general, we do not accept this.

For most apartments, one of our agents will check you in personally. For other apartments, you can check yourself in using smart locks and locker boxes.

We do not require aa check out meeting, just leave the place as tidy as possible. Do the dishes, collect the litter and take out the trash etc. Please check out before 11:00 AM. The cleaner will arrive around 11:00 AM. They will inspect the apartment and let us know of any broken or notable things. Leave both keys on the dinner table. Take all your luggage down stairs and close the apartment door and especially the downstairs door behind you.

For general inquiries please send us an email to info@juststayapartments.com or message us under +31 (0) 103076368.

Yes this is possible. 

All our apartments are furnished with all the necessary basic furniture and equipment. You can add your own personal touch with pictures, decoration and plants, but it is not allowed to remove any of the main pieces of furniture and equipment.

Prospective tenants are required to submit an application through the application form found on the apartment advertisement. They can specifically respond to the advertisement that interests them. If the apartment is still available, Just Stay Apartments will respond to the tenant with a request for information and documentation to conduct a thorough screening. Just Stay Apartments is not responsible for the selection of tenants made by the landlord or owner. Just Stay Apartments solely provides advice to landlords or owners during this selection process. Just Stay Apartments advises the owner purely based on one purely one criterion, which is the financial security of the prospective tenant. Just Stay Apartments endeavors to ensure that the landlord or owner uses this criterion as the sole basis for selecting a tenant. Once the owner has chosen a tenant, the selected tenant will be notified, and the lease agreement will be drafted and sent to the tenant. Candidates who were not selected will also be notified accordingly after all parties have signed the lease agreement.

Just Stay Apartments emphasizes its commitment to abstaining from any form of discrimination and intimidation and has established and shared a clear protocol internally to address such issues.

Just Stay Apartments refrains from any form of harassment and discrimination towards its clients, contacts, tenants, and owners. Just Stay Apartments has established a clear protocol to address such issues.

Here you can find the remaining relevant documents that are relevant for residential rental in the Netherlands:

General terms and conditions

https://drive.google.com/file/d/1esQfYlUuapW6lUAE6NCpFKYqAQ8wEXIY/view

Law good landordship

https://drive.google.com/drive/folders/1NDuloi3ZTLH3pGrKTKKGyMXDqsPMYFw6?usp=sharing